Terms & Conditions

By accessing or using the ShiftSouq website or any of our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the site. ShiftSouq reserves the right to modify these terms at any time, and modifications will be effective immediately upon posting.

• You must be 13 years or older to create an account. • You are responsible for maintaining the confidentiality of your login credentials. • Information provided during registration must be accurate and up to date. • We reserve the right to suspend or terminate any account that violates these terms. • You must notify us immediately of any unauthorized use of your account.

• We make every effort to display accurate product images and descriptions, but colors may vary slightly due to screen settings. • All prices are displayed in Egyptian Pounds (EGP) and include VAT where applicable. • We reserve the right to modify prices at any time without prior notice. Prices confirmed in your order will not change. • Product availability is subject to stock, and we reserve the right to refuse or cancel orders if items are out of stock.

• When you place an order, you are making an offer to purchase that is subject to our acceptance. • We accept payment via credit/debit cards and mobile wallets through the secure Paymob payment gateway. • Orders are confirmed only after successful payment processing and verification. • We reserve the right to refuse or cancel any order for reasons including: product unavailability, pricing errors, or suspected fraudulent activity. • You will receive an email confirmation once your order has been successfully processed.

• Delivery times mentioned are estimated and not guaranteed. • Delivery is currently available within Egypt. • You are responsible for providing an accurate and complete shipping address. • If delivery fails due to an incorrect address or recipient unavailability, additional shipping charges may apply. • Shipping costs are calculated at checkout based on destination and parcel weight.

• All content on this website — including text, images, logos, and designs — is the intellectual property of ShiftSouq or its licensors. • Copying, reproducing, or distributing any website content without prior written permission is prohibited. • Trademarks and logos displayed are the property of their respective owners.

• The website and services are provided "as is" without any express or implied warranties. • We are not liable for any indirect or incidental damages resulting from the use of the website. • We do not guarantee that the website will be available without interruption or free of errors. • Our maximum liability is limited to the value of the purchased product.

These Terms and Conditions are governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any dispute arising from these terms is subject to the exclusive jurisdiction of the Egyptian courts.

For any questions regarding these Terms and Conditions: • Email: support@shiftsouq.com • Contact Page: /contact